Härryda Municipality
Preparing an Organisation for Digital Change
Case Study - Public Sector Digitalisation
Building Readiness for Long-Term Digital Transformation
The Challenge
Local government organisations sit in a genuinely difficult position: the pace of digital change keeps accelerating, while the realities of public sector governance, accountability, procurement, and institutional process, move on an entirely different timeline. Härryda Municipality's planning and building department needed to find a realistic path between the two.
“Understanding the human, procedural, and structural dimensions of digital transition.”
The Approach
Rather than starting with a technology recommendation, the work began with a thorough investigation into what digitalisation actually required of the organisation itself, what adjustments to operations, structure, and process would genuinely be needed to meet the demands of digital transition. The focus stayed deliberately on the human, procedural, and structural dimensions of change, recognising that introducing new technology without addressing these factors first tends to fail regardless of how good the technology is.
The output was a carefully constructed set of decision-support documentation, giving municipal leadership a clear-eyed, honest view of their available options and the practical considerations attached to each, equipping them to make an informed choice rather than following an external party's prescription.
The Outcome
Decision-support documentation for municipal leadership
Deliverable
Organisational Advisory
Navigating digital change within public sector constraints?
Sector
Scope
Local Government